Contact QLEOS
Let’s talk.
A question about your routine, an order or the detail on your pack? We’re here to help.
Prefer email?
info@qleos.comFor order questions, include your order number so we can find the details.
What can we help with?
Tell us a little. We’ll take it from there.
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Your assistant
Hi. How can I help?
A little clarity on your order, your products or your next step.
How can we help?
Personal AI chat is coming soon. Try a quick question above, or message our team.
A few quick answers.
Where can I check my order?
Open My Account to see your orders. If you need a hand, send us your order number and the email used at checkout. For delivery information, see our shipping page.
Can I change my subscription?
Open My Account to review your subscription and available options. If something isn’t clear, message us with your order or subscription number.
How does the 90-day guarantee work?
Your first eligible purchase is covered by our 90-day money-back guarantee. Email us within 90 days of delivery to request a full product-price refund. Read the guarantee terms for eligibility and coverage.
Where can I find my batch results?
Visit Testing & Results and match the LOT printed on your pack. If you can’t find it, include your product name and LOT in your message. Magnesium⁴ reports will be added when available.
Which product fits my routine?
Explore Optimized Creatine and Magnesium⁴ + Electrolytes for ingredients and usage details. Or tell us what you’d like to understand, and we’ll help you compare them.
Something is wrong with my order.
If an item arrived damaged, is missing or is not what you ordered, send our team your order number and a short description below. Keep the packaging and any photos; we’ll tell you what we need next. Please don’t include payment details.