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Questions, welcome.

A little clarity.
A better routine.

From your first scoop to your next delivery. Find the details that make QLEOS fit your everyday.

All questions

Effectiveness & how it works

What it does. What to expect.

What is creatine, and how does it work?

Creatine helps your muscles replenish ATP, the energy used for short, intense efforts. Optimized Creatine contains one ingredient: creatine monohydrate. Make it a consistent daily habit alongside training, meals and recovery.

Can creatine support strength and muscle gains?

Creatine can support repeated high-intensity exercise and training progress. Muscle and strength gains still depend on your training, nutrition and consistency; taking a supplement alone does not guarantee them.

How soon should I expect to notice a difference?

Think in weeks, not one workout. Creatine stores build gradually with daily use. Keep track of your training over time rather than looking for an immediate sensation: creatine is not a stimulant, and results vary.

Is creatine only for competitive athletes?

No. You do not need to compete to have a consistent strength or exercise routine. Choose it for a clear purpose and consider your health and activity level; it is not a replacement for sleep, food or exercise.

What about focus, memory and brain energy?

Creatine also has a role in cellular energy in the brain. Research into cognitive outcomes is ongoing and depends on the population and circumstances. It is not an instant focus aid, and we do not promise a memory or concentration benefit for everyone.

Magnesium⁴ + Electrolytes

Your daily glass, explained.

What is Magnesium⁴ + Electrolytes for?

It is a daily magnesium drink for your everyday routine. Magnesium contributes to normal muscle and nervous-system function, electrolyte balance and energy metabolism, and helps reduce tiredness and fatigue. Each sachet also includes L-theanine and vitamins C, B5 and B6.

Which four forms of magnesium are included?

Bisglycinate, glycerophosphate, taurate and malate. Together they provide 250 mg of elemental magnesium per sachet. Elemental magnesium is the amount of magnesium itself, rather than the total weight of the magnesium compounds.

What does non-buffered mean?

Our formula has no added magnesium oxide to increase the elemental magnesium number. The 250 mg comes from the four named magnesium forms. You can check the complete ingredient list on the product page and your pack.

How do I take Magnesium⁴?

Mix one 4.4 g sachet with 200–300 ml water, stir well and enjoy. Take one sachet daily, preferably in the evening or around training, following your pack. Each box contains 30 sachets.

Can I take it before bed? Will it make me sleepy?

Evening is one of the suggested times on the pack. It can be part of a wind-down routine, but it is not a sleeping medicine. Research on magnesium and sleep is mixed, so a specific sleep improvement or next-day feeling cannot be guaranteed.

How much L-theanine does it contain? Is there caffeine?

Each sachet provides 200 mg L-theanine from a green-tea-derived ingredient specified at 98% purity. The formula is caffeine-free. That purity describes the ingredient specification; it is not an absorption percentage.

What does it taste like?

Passion fruit and white peach, with a distinctive mineral finish you may notice on your tongue. Use the recommended amount of water and stir well. Taste is personal; the mineral sensation itself is not a measure of purity or absorption.

Which electrolytes are in a sachet?

Alongside 250 mg magnesium, each sachet provides sodium (182 mg), chloride (158 mg) and potassium (110 mg). It complements your normal fluid intake; how much you need to drink depends on heat, activity, sweat and your diet.

Why are vitamins C, B5 and B6 included?

Each sachet contains vitamin C (100 mg), B5 (3 mg) and B6 (1 mg). They contribute to normal energy metabolism; B5 also contributes to normal mental performance. The full amounts and ingredients are listed on the product page.

Does Magnesium⁴ contain sugar or sweeteners?

It has no added sugar and contains sweeteners. For the complete ingredient list, including flavourings and sweeteners, check your pack or the Magnesium⁴ product page.

Can I use Magnesium⁴ and Optimized Creatine together?

They can sit in the same daily routine: follow each product’s serving instructions and keep track of any overlapping supplements. You can take them at different times if that suits you. If you have a medical condition or take medication, check suitability with your clinician or pharmacist.

Safety & side effects

Make a choice that fits your health.

Is creatine suitable for long-term use?

Creatine monohydrate has been studied over extended periods in healthy adults and is generally well tolerated at recommended intakes. Follow your pack. Individual suitability matters, especially if your health or medication changes.

What if I have kidney problems or a blood test coming up?

Research in healthy adults has not shown kidney damage from recommended creatine use. If you have kidney disease or abnormal kidney results, speak to your clinician before using creatine or magnesium. Tell them about supplements before a blood test, because creatine can affect how creatinine results are interpreted.

Will creatine make me gain weight or retain water?

An early scale increase can happen as muscle creatine and associated water increase. That is not the same as gaining body fat. The size and timing of any change vary; use strength, training and how you feel alongside the scale.

What if I notice bloating or stomach discomfort?

Individual tolerance varies. Follow the recommended serving and mixing instructions; taking creatine with a meal may be more comfortable. Magnesium supplements can cause loose stools or digestive upset. Stop and seek advice if symptoms persist or are significant; a soluble powder cannot guarantee symptom-free use.

Can I take these with medication or other supplements?

Ask your pharmacist or clinician, especially if you take regular medication or already use magnesium-containing products. Magnesium can interfere with absorption of some antibiotics and bone-health medicines; the right separation time depends on the medicine. Do not adjust prescribed treatment yourself.

What if I am pregnant or breastfeeding?

Check with your healthcare professional before starting either product during pregnancy or breastfeeding. They can assess the full formula, your diet and any other supplements. General adult advice is not a personalised recommendation for pregnancy.

Dosage & usage

Small practical details. An easier habit.

How much Optimized Creatine should I take?

The current QLEOS serving is 3 g creatine monohydrate (one scoop), mixed with approximately 350 ml water, once daily. Follow the directions on your pouch. A 250 g pouch provides approximately 83 servings at that amount.

Do I need a loading phase?

No. A daily routine can build creatine stores without a loading phase. Follow the QLEOS pack directions rather than taking large extra servings to chase a faster result.

When should I take creatine, including rest days?

Choose a time you can repeat, on training days and rest days. Consistency is more useful than making the timing complicated. A meal or another existing daily habit can be a helpful reminder.

Can I mix creatine into a protein shake or another drink?

Creatine can be combined with a protein shake or other drinks, but water is the simple preparation described on your pack. Mix thoroughly and follow the serving instructions for every product you use. Do not add extra servings just because several supplements share one drink.

How can I get a smooth mix?

Measure your serving, add the recommended water and stir thoroughly. Optimized Creatine uses Particle Optimization Technology for a fine, easy-mixing powder. Very little water or a thick drink can change the mixing experience; dissolution in a glass does not by itself measure absorption in your body.

What if I miss a day?

Resume your usual daily serving. Do not double the next serving to catch up. A routine that is easy to return to matters more than a perfect streak.

How should I store my products?

Keep the packaging closed, cool and dry, following the storage instructions and best-before date on your pack. Use a dry scoop and keep sachets sealed until needed. Keep supplements out of the reach of young children.

Who it’s for

Your routine matters more than a label.

Is creatine suitable for women?

Creatine is not a men-only supplement. Women who do strength or high-intensity training may consider it for the same training goals. Follow the pack and check individual suitability; pregnancy and breastfeeding require separate professional advice.

Can older adults use creatine?

Creatine has been studied alongside resistance training in older adults. The practical focus is supporting a suitable training routine, rather than promising benefits from a supplement alone. Discuss suitability if you have medical conditions or take regular medicines.

Is Optimized Creatine suitable for vegetarians and vegans?

Yes. Optimized Creatine contains creatine monohydrate with no added flavourings, sweeteners or fillers and is vegan-friendly. Plant-based diets generally contain little dietary creatine. Always check the label of the exact product you choose.

Are these products suitable for children or teenagers?

These pages provide adult product guidance. Do not use adult serving advice for children or teenagers. Ask a suitably qualified healthcare professional and follow the age guidance on the product label.

Product quality & testing

Check the details for yourself.

How can I check the testing for my product?

Find the LOT number on your pack, then visit Testing & Results. Match the LOT and read the documents available for that batch. If you cannot find it, send the product name and LOT to info@qleos.com.

Where and to what standards are products made?

QLEOS products are manufactured in Europe. Our manufacturing partner lists ISO 9001, GMP and IFS standards. These describe manufacturing systems; the product’s batch documents provide the separate testing details you can inspect.

What makes Optimized Creatine different?

One unflavoured ingredient, with Particle Optimization Technology for a fine, easy-mixing powder and published batch information. No added flavourings, sweeteners or fillers. Our aim is a simpler daily routine and quality information you can actually check.

Are Magnesium⁴ test reports available yet?

Magnesium⁴ reports will be added when available. The Testing & Results page shows the current status. Contact our team for a question about your pack; we do not substitute a Creatine report for a Magnesium report.

What does a Certificate of Analysis tell me?

A COA records the tests and results listed for a particular sample or batch. Check the product, LOT, date and scope. A raw-material report is different from a finished-product report, and a laboratory result is not a clinical trial showing how a supplement will affect you.

Shipping & returns

From our door to yours.

Where do you deliver?

We currently deliver to 24 European countries. See the full Where we deliver list on our Shipping page. If your destination is not listed, contact us before ordering.

How long does delivery take?

Delivery typically takes 1–5 working days, depending on your destination. Orders before 13:00 CET usually dispatch the same day. These are estimates; weekends, public holidays and customs can affect timing.

How much does shipping cost?

Shipping is calculated at checkout based on your delivery address. You will see the final charge before paying. The checkout shows any free-delivery eligibility for your order.

How does the 90-day money-back guarantee work?

Your first eligible purchase of each product, including the first paid subscription order, is covered for 90 days from delivery. Not satisfied? Email us within that period for a full product-price refund. Used eligible products are covered; renewals do not restart the guarantee. Read the complete terms.

What if something arrives damaged or incorrect?

Email info@qleos.com with your order number and photos of the item and packaging. Keep the packaging while we review the issue and help with the next steps. For an ordinary return, contact us first for instructions.

Orders & payments

Help with the practical things.

Which payment methods can I use?

The available payment methods appear at checkout and can depend on your country, device and order. Choose from the options shown there before confirming payment. Our team can help if an expected option is missing.

How should I keep my payment details safe?

Use the secure checkout at qleos.com and the payment option you choose there. Never email your card number, security code or account password to us. If something looks unusual or a payment fails, contact our team for help.

How can I track my order?

Your courier emails the tracking details once your parcel ships. Check spam and promotions folders too. If you cannot find the link or your parcel is delayed, contact info@qleos.com with your order number and checkout email.

Can I correct or change an order?

Contact us as soon as possible with your order number and the correction. We will check what is still possible before dispatch. Once an order has shipped, changes may be limited.

Do I have to subscribe? How do I manage a subscription?

No. Choose a one-time purchase if that suits you. If you select Subscribe & Save, review the recurring price and delivery frequency before paying. Manage available subscription options in My Account, or ask our team for help with your next delivery.

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General product information, not individual medical advice. Follow your pack and ask a healthcare professional about personal suitability.